Administration

Organisation

• TeamInviting people to Eido, giving each of them a role, restricting them to a customer, and removing them again.
• RolesThe built-in roles, custom roles that limit what people see, and which Admin pages each kind of administrator can open.
• Linking roles to Entra groupsLet membership of a Microsoft Entra group decide who holds a role, and optionally create Eido accounts for group members when they first sign in.
• CustomersCustomer records for organisations that manage several customers, linking Intune tenants to them, and restricting people to a customer.

Intune tenants

• Intune tenantsThe list of Intune tenants Eido reads, with how to link another, rename one, check its sync, change its access level, link it to a customer and remove it.
• Tenant settingsEvery setting Eido keeps for one Intune tenant, covering which devices are brought in, how patch, operating system, certificate and policy results are graded, and which features are switched on.

Data and automation

• AlertsSend an email, a Slack or Teams message, a webhook call or a ServiceNow incident when Eido raises or clears an issue.
• AutomationsRules that watch a Query Hub view and send an email, a Slack or Teams message, a webhook call or a ServiceNow incident when rows start matching or a count crosses a line.
• Export jobsSending whole Query Hub views to your own Azure storage on a schedule, as CSV or JSON, and what to do when a run fails.
• Computed columnsAdding your own formula columns to Query Hub, with the builder, the formula language, every function and the limits.

App Metering and the Eido Client

• Setting up App MeteringSwitch App Metering on for an Intune tenant, choose the applications to meter and get your Windows devices reporting.
• The Eido ClientFor Eido customers. Sign in to Eido to read it.

Policy management

• Policy backups and templatesKeep a history of every Intune policy, restore an earlier version, and turn a good policy into a template you can deploy to other tenants.

Integrations

• IntegrationsConnect Eido to hardware vendors for warranty dates and to ServiceNow for software usage and incidents.
• ServiceNowHow Eido and ServiceNow exchange software usage, reclamation rules and incidents, and how to set up each connection.

Platform

• Eido AIFor Eido customers. Sign in to Eido to read it.
• Odie AssistantSwitching the Odie assistant on or off for everybody in your organisation, and what that does and does not allow.
• WallboardsPutting a rotation of dashboards on a shared screen, pairing the screen with a six-digit code, and disconnecting it again.