User guide
Dashboards, devices, patching, policies and apps: finding what needs attention and proving what is healthy.
All 29 articlesSupport centre
Eido documentation
How to see the real health of your Intune estate, find what needs attention, report on it, and set Eido up for your organisation.
Query Hub
Building queries, reports and workbooks, and a reference to every view: what each row is and what every column means.
All 85 articlesAdministration
People and roles, Intune tenants, alerts, automations, integrations and the features you switch on.
All 18 articlesSet up and account
Signing up, connecting Intune, what Eido reads from your tenant, billing, security and getting help.
All 12 articlesTrust centre
How Eido protects your information, and what to expect from support: certifications, hosting, the Eido Client, response targets and incidents.
All 3 articlesRelease notes
What is new in each release of Eido, newest first.
All 10 articlesPopular articles
- Your first dayA guided tour of a newly connected tenant, from the Get Started page to your first dashboard, device, report and alert.
- Device detailsEverything Eido knows about one device, from its hardware and patches to every policy and app assigned to it.
- Patch ComplianceWhich devices are behind on security patches, how far behind, and how Eido decides when that becomes a problem.
- Building a queryChoosing a view, picking columns, sorting and paging the results, and what every view in Query Hub holds.
- Things to ask OdieExample requests for Odie, grouped by what you get back, from a quick count to a finished dashboard, a workbook or a report in your inbox.
- App MeteringSee which applications are really used, by whom and for how long.
- AlertsSend an email, a Slack or Teams message, a webhook call or a ServiceNow incident when Eido raises or clears an issue.
- Connecting IntuneLinking your first Intune tenant to Eido, including who has to approve it, the access level to choose, what Microsoft asks you to accept and what happens during the first sync.
Still stuck?
Raise a ticket with Eido support. Tell us what you were doing and what happened, with the address you sign in at and the name of your organisation, and we can find your account straight away.