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Trust centre

How Eido protects your information, and what to expect from support: certifications, hosting, the Eido Client, response targets and incidents.

Security

Support and service

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Your first dayA guided tour of a newly connected tenant, from the Get Started page to your first dashboard, device, report and alert.User guideDevice detailsEverything Eido knows about one device, from its hardware and patches to every policy and app assigned to it.User guidePatch ComplianceWhich devices are behind on security patches, how far behind, and how Eido decides when that becomes a problem.User guideBuilding a queryChoosing a view, picking columns, sorting and paging the results, and what every view in Query Hub holds.Query HubThings to ask OdieExample requests for Odie, grouped by what you get back, from a quick count to a finished dashboard, a workbook or a report in your inbox.User guideApp MeteringSee which applications are really used, by whom and for how long.User guideAlertsSend an email, a Slack or Teams message, a webhook call or a ServiceNow incident when Eido raises or clears an issue.AdministrationConnecting IntuneLinking your first Intune tenant to Eido, including who has to approve it, the access level to choose, what Microsoft asks you to accept and what happens during the first sync.Set up and account